In 2013, global architecture and design firm Gensler released a study that found people have four work modes—focus, collaborate, learn, and socialize. At different times, in other words, they may need to concentrate alone, work together, practice their skills, or just hang out to recharge and strengthen the team.
Companies that support all four modes with flexible work environments and policies, the study found, are most successful. “Employers who provide a spectrum of choices,” Gensler says, “for when and where to work are seen as more innovative and have higher performing employees.”